Ok, I recently discovered that Xyphos has a XML item look-up, so I can handle item and itemname properly, but the additional look-ups slows down the response. I added a configuration to turn off the item look-ups to speed things up a bit.
Here's screenies as requested. In a chat session with a bot that I brought up on an alt, I typed:
When you click on the "Results" link you get:
I scrolled down to the Biomare Quest link and clicked it.. that results in sending the "!aou_guide 28" command getting sent to the bot, and the bot replies with the "please wait" message.
Then I click on the guide link and get this:
The rest of the guide is pretty much as you see here. Things are formatted as well as they can be in the AO info window.