AO-Universe

I'll get straight to the point.

I created an account here a while back. I lost my log on information. I used the password recovery system however when I try to recover it with my Username and Email I get this...


"The e-mail address you supplied does not match the one listed for that username."

I am using the Email address where I receive messages to update my guild information. So I assume this is the Email address I provided when I made the account.

Basically I can't log on to update the guild info and I can't recover my password. It may be entirely possible that the Email address I'm providing is actually correct, but the Username could be wrong. I can't think of a reason why I wouldn't use Xout as my username. As you can see I was able to use it to create this account and used my new Email address. I didn't get an error so I think something is amiss.

I was hoping for some help with recovery or a way to update my Org info with this account.

Thank you in advance.
Xout
Roxyg

Please PM me with the AOU forum username you used before as well as the email address you thought you used and your organisation name. I'll lock this thread and resolve it with you privately