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Zarzum
Posts: 8
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 Posted: Fri Aug 10, 2007 12:39 am Post subject: |
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| Hahnsoo wrote: | From Silirrion:
| Quote: | Firstly thanks for your patience all, we know its frustrating, and trust me we would rather all was running smoothly as well!
The current issue seems to be caused when we ramped up the number of new machines supporting the dimensions (who would have though more processing power was a bad thing eh?) and that simply didn't show up in our scale testing when we tested the hardware.
Now, on the plus side the coders and the server team now believe they have located the problem in the network and are currently working on patching the relevant network drivers on the new machines so that we can be up as soon as possible.
The bad news is that will take a couple more hours, but I can assure you that we are all working as hard as we can to resolve this issue. |
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So what is the compensation to all the froob & non-froob (I have 2 all Expansions paid accounts, but nonetheless)? Assured reliability and communication in the next upgrade(s)? I don’t mean to burst your bubble, but why wasn’t this found prior to production release?
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Zarzum
At heart, we all are children. However, we all are not to be treated as children. |
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Zarzum
Posts: 8
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| Posted: Fri Aug 10, 2007 2:24 am Post subject: |
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9:22 pm (EST) patching resumed.
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Zarzum
At heart, we all are children. However, we all are not to be treated as children. |
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Zarzum
Posts: 8
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| Posted: Fri Aug 10, 2007 2:59 am Post subject: |
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9:57 pm (EST) Login after patching. Login, then disconnected. Message: You have been disconnected. Attempts to login again - Error - Player is already logged in. Then repeats again. Looking-up hostname.
RK2 came up. RK1 does not as of yet
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Zarzum
At heart, we all are children. However, we all are not to be treated as children. |
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Zarzum
Posts: 8
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| Posted: Fri Aug 10, 2007 4:15 am Post subject: |
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| Zarzum wrote: | | Hahnsoo wrote: | From Silirrion:
| Quote: | Firstly thanks for your patience all, we know its frustrating, and trust me we would rather all was running smoothly as well!
The current issue seems to be caused when we ramped up the number of new machines supporting the dimensions (who would have though more processing power was a bad thing eh?) and that simply didn't show up in our scale testing when we tested the hardware.
Now, on the plus side the coders and the server team now believe they have located the problem in the network and are currently working on patching the relevant network drivers on the new machines so that we can be up as soon as possible.
The bad news is that will take a couple more hours, but I can assure you that we are all working as hard as we can to resolve this issue. |
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So what is the compensation to all the froob & non-froob (I have 2 all Expansions paid accounts, but nonetheless)? Assured reliability and communication in the next upgrade(s)? I don’t mean to burst your bubble, but why wasn’t this found prior to production release? |
Ok, at 11:10 (PST) was able to login to RK1
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Zarzum
At heart, we all are children. However, we all are not to be treated as children. |
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Shabbadoo
Posts: 26
Location: Newcastle on Tyne, England
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| Posted: Fri Aug 10, 2007 12:41 pm Post subject: |
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I'm at work now 13:00GMT and won't be logging on until 22:00GMT. So I hope it's fixed by then.
Last night I loaded up HL2 and played an old save.
Mind if it was my Hover Bike that was delayed I may not be acting so calm  |
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rain
Posts: 2
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| Posted: Sun Aug 12, 2007 1:50 pm Post subject: |
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Good luck,
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Time is a distance that you can't return by miles.
dvd to iphone
dvd to iphone |
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Ebstein
Posts: 2
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| Posted: Tue Aug 14, 2007 1:06 am Post subject: ???? |
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Having problems with the game and cannot get a response from support. Trying to download 17.5 but do not see it posted as a download from anarchy-online.com. Anyone else having problems? I have sent an email to support@anarchy-online.com but did not get the auto response. Have the website or email addresses changes?
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Hahnsoo
Posts: 230
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| Posted: Tue Aug 14, 2007 1:17 am Post subject: |
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You can find all of the patches here:
ftp://ftp.funcom.com/cd/patches/
EP1 is the patch you use for the large client
The other patch (without EP1) is for the small (froob) client
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"Fairy tales do not tell children the dragons exist. Children already know that dragons exist. Fairy tales tell children the dragons can be killed." G.K.Chesterton
Years of experience means years of learning bad habits.
~ Proud Member of Newcomers Alliance ~ My AO Guide |
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Ebstein
Posts: 2
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| Posted: Tue Aug 14, 2007 2:46 am Post subject: Sorry |
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| Gah!! Manual download and still getting the error "checksum does not match" anyone know how to correct that error? |
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Zarzum
Posts: 8
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| Posted: Thu Aug 16, 2007 6:15 am Post subject: |
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Ok Funcom, you brought AO to its knees and have kept it there. Now I see Age of Conan advertised as the next big thing. BIG SLAP in the FACE!! Based on your performance, this IS NOT an option as you Funcom have completely failed to hold your end of the bargain. I pay you and you provide functional service. Instead, I pay you and you take the money and provide 3rd rate service. Worst yet, because of your inability to provide service, the clients are denied any input directly to you in the very application sold to US! Planning? What’s that? >exactly Customer Service? What’s that > exactly Performance boasted? What’s that > exactly Help? What’s that > exactly That rattle in the night and waking to find your bank account at 0 balance> That's Funcom
Where is the Compensation we lost as investors? Age Of Conan? A free 2 week trial account invitation? NOT!
Bad business decisions Funcom.........
Are YOU Funcom using this to Promote Age of Conan? Force the AO community to Age of Conan?
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Zarzum
At heart, we all are children. However, we all are not to be treated as children. |
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Gimpeline
LPA Founder
Posts: 187
Location: Reclaim
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| Posted: Thu Aug 16, 2007 8:59 am Post subject: |
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/takes a bite of her cheese
Whan't some?
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Lise "Gimpeline" Everwhite
Omni-Mining
Leet Protection Agency |
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Zarzum
Posts: 8
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| Posted: Thu Aug 16, 2007 8:03 pm Post subject: |
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| Gimpeline wrote: | /takes a bite of her cheese
Whan't some? |
Only if you have some quality Whine to go with it! 
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Zarzum
At heart, we all are children. However, we all are not to be treated as children. |
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jordan
Posts: 2
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| Posted: Fri Aug 17, 2007 7:58 am Post subject: |
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Hello to everyone.I'm new to this forum .
I heard goods things about it..
so i am glad to be a part of it.
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dvd to iphone converter |
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Sefus
Posts: 100
Location: Virginia, USA
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| Posted: Fri Aug 17, 2007 8:03 am Post subject: |
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awesome job on the new guides guys!
you know how I like the guides 
heh... I don't get to play often so when I do I like to get it right.
You guys help a lot with that. I appreciate it 
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Zarzum
Posts: 8
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| Posted: Sat Aug 18, 2007 10:14 pm Post subject: |
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| Hahnsoo wrote: | From Silirrion:
| Quote: | Firstly thanks for your patience all, we know its frustrating, and trust me we would rather all was running smoothly as well!
The current issue seems to be caused when we ramped up the number of new machines supporting the dimensions (who would have though more processing power was a bad thing eh?) and that simply didn't show up in our scale testing when we tested the hardware.
Now, on the plus side the coders and the server team now believe they have located the problem in the network and are currently working on patching the relevant network drivers on the new machines so that we can be up as soon as possible.
The bad news is that will take a couple more hours, but I can assure you that we are all working as hard as we can to resolve this issue. |
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And we still see no resolve, just infinite loops. My final words on this subject to Funcom are: You blew it for profit gains from AO and Conan. Fix the issues you created and help us with what we have to endure. If I honestly though I could get my money back, I would.
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Zarzum
At heart, we all are children. However, we all are not to be treated as children. |
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