Patch - Servers are back with 17.5.

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Patch - Servers are back with 17.5.

Postby Trgeorge » Thu Aug 09, 2007 8:11 pm

Servers are back online :)

And we have guides to go with this 17.5 patch ;)
Dustbrigade outpost
New Penumbra quest line
Alappaa (new team instance in penumbra)
Shoulderpad upgrades
Galactic Jewel (5th arul gems)
Android NCU Injector
Frozen Yutto Remedies
Just please bear in mind info was gathered at test server, so actuall stuff on live might be bit different.
And with Galactic gems finnaly appearing in-game, we added Arul Bracers guides as well:
Bracelet of Arul Saba
Arul Saba (shop)

And with prolong downtime, we had time to add couple of other guides as well (unrelated to 17.5. patch):
Guise of the Hooded Crow
Repairing Nano Crystals
Implant Creation
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shoulder pads upgrades

Postby Nadab » Thu Aug 09, 2007 8:36 pm

"But first you need to unfroze them: "


heh heh should that be "unfreeze" them ?
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Postby Trgeorge » Thu Aug 09, 2007 9:11 pm

Maybe...with the problems FC is having atm, there's no rush to fix that ;)
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Postby Xenifus » Thu Aug 09, 2007 9:18 pm

Lol, yea, they need to focus on getting rid of the repeating "Welcome to AnarchyOnline" message, and the chat channel lags.
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Um

Postby Magoziox » Thu Aug 09, 2007 9:38 pm

Anyone else experiencing a messed up patch that never really finishes and restarts over and over again? ????
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Postby Shabbadoo » Thu Aug 09, 2007 10:53 pm

Endlessly "Preparing data"
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Green Bar of Death

Postby Nadab » Thu Aug 09, 2007 10:55 pm

Okkies... first of all, I don't like the 'NO Password' save.... Second... I have the endless green bar of death.. I have dl'd and installed the Gui Fix, but I still get sent to RK2

So far, this patch sux
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Postby dudenasty » Thu Aug 09, 2007 10:56 pm

why won't the game log in now it's just endlessly preparing data i'm getting really mad now
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nice going FA now the game won't even log in

Postby dudenasty » Thu Aug 09, 2007 11:00 pm

if the severs are up why can't i log in
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Postby Nadab » Thu Aug 09, 2007 11:01 pm

Apparently RK1 is down... got timed out, so changed to RK2 and got right in
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Bah... now RK2 coming down

Postby Nadab » Thu Aug 09, 2007 11:07 pm

Greetings citizens of Rubi-Ka. We will be bringing the servers down in about 15 minutes (21:20 GMT / 17:20 EST) for emergency maintenance to address the zoning and login issues. We are sorry for this inconvenience and thank you for your patience.
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another patch!!!

Postby Magoziox » Thu Aug 09, 2007 11:27 pm

Yeah new patching, BUT FOR HOW LONG FC???? PST
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Postby Nadab » Fri Aug 10, 2007 12:48 am

Downtime Update 2007-08-09 17:59:25 UTC

Greetings citizens of Rubi-Ka,

The servers will be down for an additional 30 minutes while we resolve the zoning issues.

The Funcom Support Team


Well... that was 45 minutes ago... still down...


Rulz #1 Never try to play on Patch day !!!!
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Postby Zarzum » Fri Aug 10, 2007 1:17 am

To begin with, the servers were to be brought down at 7:00 a.m. Tuesday 07Aug2007 (EST). At 6:43 am (EST), I attempted to login. Servers were off-line at that time. Hence, the 48-hour clock began ticking down. Next, the Web site went down. Hmmm, no information for the HUGE client base. First sign of ill planning.

Next, on the day AO is supposed to be back up and well past the established 48 hour down time we find a message posted that they will be off line an additional 12 hours after seeing that the patch servers are on-line and do not have the resources to handle the many required resources as previously provided before the hardware / engine upgrades.

Ok, as a Network Engineer I would never have brought the entire game to its knees. Dimension by dimension would have been brought down and migrated to the new hardware and front end after proving it out in the Test Environment. This way only a minimal amount of damage could be caused to those not being able to play in one dimension and having the option to start a new character in another. Thus limiting the impact on the client and investors involved with Funcom. Second sign of ill planning.

Now that the patch servers are on-line with the most current patch, they are brought off-line again due to problems experienced in game due to the patch and due to the patch servers not being able to handle the required client request for the patch download. Third sign of ill planning.

Funcom, I hope this is not your way of promoting the Age of Conan game. As it surely has affected your clients trust and faith as well as your investor relations.

Yes folks, easier said than done. But still this is beyond limitations.
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Postby Hahnsoo » Fri Aug 10, 2007 1:32 am

From Silirrion:
Firstly thanks for your patience all, we know its frustrating, and trust me we would rather all was running smoothly as well!

The current issue seems to be caused when we ramped up the number of new machines supporting the dimensions (who would have though more processing power was a bad thing eh?) and that simply didn't show up in our scale testing when we tested the hardware.

Now, on the plus side the coders and the server team now believe they have located the problem in the network and are currently working on patching the relevant network drivers on the new machines so that we can be up as soon as possible.

The bad news is that will take a couple more hours, but I can assure you that we are all working as hard as we can to resolve this issue.
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